Highfield Level 2 Award for Door Supervisors in the Private Security Industry

Course Overview

• Assessment method

  Multiple-choice examinations/Practical Demo
• Credit value

  6
• Guided learning hours (GLH)

  52
• Learning aim reference

  6035531/1
• Minimum contact time

  44
• Qualification number

  603/5531/1
• Total qualification time (TQT)

  61

The Highfield Level 2 Award for Door Supervisors in the Private Security Industry is a legally required qualification for those applying for an SIA licence to work as door supervisors. Designed by industry-leading experts, this course equips learners with the essential skills and knowledge to operate effectively and safely in the private security sector. Recognised by OFQUAL, it meets the latest standards and is supported by high-quality learning materials, ensuring learners are well-prepared for the challenges of the role.

Entry Requirements

• Learners must be aged 18 or over.
• A valid First Aid or Emergency First Aid certificate is required, meeting the Health and Safety (First Aid) Regulations 1981. This certificate must be valid for at least 12 months from the course start date.
• Learners must demonstrate a minimum proficiency in English equivalent to Level 1 Functional Skills or B2 CEFR.

Objectives

This qualification aims to:

• Provide an in-depth understanding of the private security industry.
• Teach safe working practices and licensing law to ensure legal compliance.
• Equip learners with conflict management and problem-solving techniques.
• Develop physical intervention skills while highlighting their legal and practical implications.
• Prepare learners to meet the requirements of the SIA and succeed as door supervisors in various challenging environments.

Course Structure

The Highfield Level 2 Award for Door Supervisors in the Private Security Industry provides comprehensive training to equip learners with the essential skills and knowledge required for their roles.

Key Topics Covered

• The main characteristics of the private security industry: Understanding the sector and its key components.
• The importance of safe working practices: Promoting health and safety in challenging environments.
• Drug-misuse legislation: Knowledge of laws surrounding drug use and its implications for security roles.
• Issues and procedures relevant to the role of a door supervisor: Addressing specific responsibilities and expectations.
• Licensing law: Understanding legal frameworks and compliance requirements.
• Queue management: Techniques for managing crowds effectively and safely.
• Recognising, assessing, and reducing risk in conflict situations: Developing conflict resolution and risk management skills.
• Physical interventions and their implications: Learning non-aggressive techniques for self-protection and safeguarding others.

Unit Breakdown

This structured approach ensures learners are equipped with both theoretical knowledge and practical skills to excel in their roles as door supervisors while meeting the legal and industry standards.

Assessment

The assessment for the Highfield Level 2 Award for Door Supervisors in the Private Security Industry is designed to ensure learners demonstrate both theoretical knowledge and practical competency across all required areas. The assessment methods include multiple-choice examinations and practical assessments.

Assessment Breakdown

1. Unit 1: Principles of Working in the Private Security Industry (J/617/9686)
   • Knowledge Assessment:
     • 72 multiple-choice questions
     • Duration: 110 minutes
     • Pass mark: 70%
2. Unit 2: Principles of Working as a Door Supervisor (L/617/9687)
   • Knowledge Assessment:
     • 50 multiple-choice questions
     • Duration: 75 minutes
     • Pass mark: 70%
   • Practical Assessment:
     • Observation of searching techniques and communication device usage
     • Pass mark: 100%
3. Unit 3: Application of Conflict Management (R/617/9688)
   • Knowledge Assessment:
     • 20 multiple-choice questions
     • Duration: 30 minutes
     • Pass mark: 70%
   • Practical Assessment:
     • Observation of conflict management scenarios
     • Pass mark: 100%
4. Unit 4: Application of Physical Intervention Skills (Y/617/9689)
   • Knowledge Assessment:
     • 30 multiple-choice questions
     • Duration: 45 minutes
     • Pass mark: 80%
   • Practical Assessment:
     • Observation of physical intervention techniques, including Q&A
     • Pass mark: 100%

These assessments ensure learners meet the required standards for competency and knowledge, preparing them for real-world roles as door supervisors in the private security industry.

Duration

The Highfield Level 2 Award for Door Supervisors in the Private Security Industry is delivered over 7 days, with a total of 52 Guided Learning Hours (GLH). Each day comprises 7.5 hours of structured learning, ensuring all theoretical and practical components are thoroughly covered.

• Minimum Contact Time: 44 hours, as required by the SIA, delivered through classroom sessions and practical activities.
• Total Qualification Time (TQT): 61 hours, including guided learning and self-study.

This schedule provides learners with the necessary time to develop both knowledge and practical skills while meeting regulatory requirements.

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