Course Overview
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Assessment methodMultiple-choice examinations/Practical Demo
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Credit value4
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Guided learning hours (GLH)38
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Learning aim reference60355360
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Minimum contact time38
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Qualification number603/5536/0
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Total qualification time (TQT)42
The Highfield Level 2 Award for Security Officers in the Private Security Industry equips learners with the essential knowledge and skills to work as professional security officers. This qualification is a legal requirement for individuals applying for a Security Industry Authority (SIA) licence to work in the private security industry. It prepares learners to operate effectively and safely, ensuring compliance with industry standards and legal requirements.
Entry Requirements
- Age Requirement: Learners must be aged 16 or over. However, an SIA licence application requires learners to be at least 18 years old.
- First Aid Certificate: Learners must hold a current and valid First Aid or Emergency First Aid certificate meeting the Health and Safety (First Aid) Regulations 1981.
- Language Proficiency: Learners must demonstrate competence in English or Welsh, equivalent to B2 CEFR or Level 1 Functional Skills.
Objectives
The qualification aims to:
- Provide learners with a thorough understanding of the private security industry and their role as security officers.
- Equip learners with knowledge of legal requirements, safe working practices, and effective communication skills.
- Develop practical skills in conflict management, risk assessment, and search procedures.
- Ensure learners meet the SIA standards required to apply for a security officer licence.
Course Structure
To complete the Highfield Level 2 Award for Security Officers in the Private Security Industry, learners must complete all units contained within the following mandatory group.
Unit No. | Unit Reference | Unit Title | Guided Learning Hours (GLH) | Assessment Method |
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1 | J/617/9686 | Principles of Working in the Private Security Industry | 17 | – Multiple-choice questions: 72 (110 minutes, pass mark 70%) – Practical: Evidential statement (pass mark 100%) |
2 | L/617/9690 | Principles of Working as a Security Officer in the Private Security Industry | 10 | – Multiple-choice questions: 60 (90 minutes, pass mark 70%) – Practical: Searching techniques and use of communication devices (pass mark 100%) |
3 | R/617/9688 | Application of Conflict Management in the Private Security Industry | 11 | – Multiple-choice questions: 20 (30 minutes, pass mark 70%) – Practical: Conflict scenario (pass mark 100%) |
Course Content (Topics)
- 1. The main characteristics of the private security industry
- 2. The importance of safe working practices
- 3. Roles and responsibilities of security officers
- 4. Drug misuse legislation
- 5. Licensing law
- 6. Queue management
- 7. Conducting effective search procedures
- 8. Recognising, assessing, and reducing risks in conflict situations
- 9. Problem-solving techniques for conflict resolution
Assessment
The assessment for this qualification includes:
- Unit 1:
- 72 multiple-choice questions (110 minutes, pass mark 70%).
- Practical assessment: Completion of an evidential statement, pass mark 100%.
- Unit 2:
- 60 multiple-choice questions (90 minutes, pass mark 70%).
- Practical assessment: Observation of searching techniques and use of communication devices, pass mark 100%.
- Unit 3:
- 20 multiple-choice questions (30 minutes, pass mark 70%).
- Practical assessment: Observation of a conflict management scenario, pass mark 100%.
Duration
The Highfield Level 2 Award for Security Officers in the Private Security Industry is delivered over 5 days, ensuring thorough coverage of all required knowledge and practical skills.
- Guided Learning Hours (GLH): 38 hours.
- Total Qualification Time (TQT): 42 hours, including self-study.
- Daily Schedule: 8 hours per day over 5 days.
This precise schedule ensures compliance with qualification standards and provides learners with ample time for assessments and skill development.
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Curriculum
- 10 Sections
- 0 Lessons
- 5 Days
- Principles of Working in the Private Security Industry J/617/9686Unit 1: Principles of Working in the Private Security Industry (J/617/9686) This unit provides a foundational understanding of the private security industry. Learners explore the industry's characteristics, the importance of safe working practices, legislation affecting security roles, and emergency procedures. Topics also include communication skills, the role of security operatives in managing terror threats, and maintaining accurate records. Assessment: Knowledge Assessment: 72 multiple-choice questions, 110 minutes, pass mark 70%. Practical Assessment: Completion of an evidential statement (Section 9), pass mark 100%0
- Principles of Working as a Security Officer in the Private Security Industry L/617/9690Unit 2: Principles of Working as a Security Officer in the Private Security Industry (L/617/9690) This unit focuses on the specific responsibilities of security officers, including managing access and egress, understanding licensing law, conducting searches, and queue management. Learners gain the practical skills necessary to handle these duties effectively while ensuring compliance with industry standards. Assessment: Knowledge Assessment: 60 multiple-choice questions, 90 minutes, pass mark 70%. Practical Assessment: Observation of searching techniques and communication device use, pass mark 100%0
- Application of Conflict Management in the Private Security Industry R/617/9688Unit 3: Application of Conflict Management in the Private Security Industry (R/617/9688) This unit develops the skills needed to handle conflict situations safely and professionally. Learners are trained in recognizing and assessing risks, applying problem-solving methods, and using effective de-escalation techniques. Assessment: Knowledge Assessment: 20 multiple-choice questions, 30 minutes, pass mark 70%. Practical Assessment: Observation of conflict management scenarios, pass mark 100%0
- Course DurationDuration: The Highfield Level 2 Award for Security Officers in the Private Security Industry is delivered over 5 days, ensuring thorough coverage of all required knowledge and practical skills. Guided Learning Hours (GLH): 38 hours. Total Qualification Time (TQT): 42 hours, including self-study. Daily Schedule: 8 hours per day over 5 days. This precise schedule ensures compliance with qualification standards and provides learners with ample time for assessments and skill development0
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